• Quality first
• We select every product with care, working only with trusted suppliers to ensure authentic, consistent and reliable quality.

• Efficiency & transparency
• We believe in clear communication, honest pricing and smooth operations that make ordering simple for both B2B and B2C customers.

• Trusted partnerships
• Strong, long-term relationships with our suppliers and clients sit at the heart of our business. We grow by supporting others.

• Continuous improvement
• We actively refine our processes, technology and product range to deliver a better experience every day.

• Customer focus
• From chefs to home cooks, we listen closely to what customers need and adapt our service to support them.

i-tem is a new kind of Asian grocery wholesaler and online store. We bring the best of Japan, Korea and wider Asia to businesses and homes across the UK, with a focus on quality, authenticity and reliable service.

i-tem was built on a simple idea: Asian groceries should be easy to source, easy to trust and delivered with care. With years of experience in the industry, we understand the expectations of restaurants, retailers and everyday customers. Every product we offer is carefully selected from reputable suppliers, supported by reliable batch tracking and strong operational standards.

We work closely with partners across Asia and are expanding our network to make high quality products accessible to everyone. Our approach blends strong supplier relationships, efficient logistics and a customer-first mindset.

i-tem exists to make Asian groceries simpler, faster and better. Whether you’re a chef, a business or a home cook, we’re here to support you with products you can rely on and service you can trust.